Terms and Conditions of Service

1. Acceptance of Terms

By accessing, browsing, or purchasing from this website, you acknowledge that you have read, understood, and agree to be legally bound by these Terms and Conditions, our Privacy Policy, and our Refund & Cancellation Policy. If you do not agree, please refrain from using this website.

2. User Eligibility & Account Registration

You must be at least 18 years of age and competent to enter into a legally binding contract under the Indian Contract Act, 1872. When registering an account:

• You agree to provide accurate, true, and complete information during registration and checkout.
• You are responsible for maintaining the confidentiality of your account credentials and password.
• You accept responsibility for all activities that occur under your account.

3. Products, Specifications & Pricing

We make every effort to display accurate specifications, colors, frame sizes, and pricing for road cycles, mountain cycles, disc brake cycles, ladies cycles, and auto spare parts. However:

• Minor variations in color, decals, or tire tread may occur depending on screen displays and manufacturer updates.
• All prices are quoted in Indian Rupees (₹) and are inclusive of applicable GST taxes.
• We reserve the right to correct pricing errors and cancel orders placed under erroneously listed prices.

4. Payment Methods & Security

We support secure online payments via Razorpay (UPI, Credit/Debit cards, Net Banking) as well as Cash on Delivery (COD) for select pincodes:

• For prepaid orders, funds are processed through RBI-authorized payment gateways complying with PCI-DSS protocols.
• For Cash on Delivery orders, exact payment must be tendered to the delivery agent upon receipt of the cycle or spare parts.

5. Cycle Assembly & Delivery Terms

Unlike generic box shipments, Sri Rama Cycle Store takes pride in our 48+ years of bicycle engineering:

• Local Doorstep Delivery: Cycles delivered within the Hanumakonda, Kazipet, and Warangal tri-cities are typically pre-assembled and tuned by our certified technicians.
• Transit Box Shipments: For distant or freight orders, bicycles are shipped in 85% - 90% assembled condition inside high-grade protective packaging. Minor assembly (pedals, handlebar alignment, front wheel) may be required.
• Customers must inspect the package upon arrival and report any transit damage within 24 hours.

6. Warranty & Servicing

All new bicycles carry original brand manufacturer warranties against frame defects and manufacturing flaws. Consumable parts (tubes, tires, brake pads, gear wires) are subject to normal wear and tear and are not covered under standard manufacturer warranty. In-store free service tune-ups are provided at our Kazipet workshop as outlined in your store invoice.

7. Limitation of Liability

To the maximum extent permitted by applicable Indian law, SRI RAMA CYCLE AND AUTO SPARE PARTS shall not be liable for any indirect, punitive, or consequential damages resulting from the use or inability to use the products purchased. Cycling involves inherent physical risks; users must always wear appropriate protective gear (helmets, lights) and observe Indian traffic rules.

8. Intellectual Property

All content on this website, including logos, store branding, product photographs, text, graphics, and code, is the property of SRI RAMA CYCLE AND AUTO SPARE PARTS, protected under Indian Copyright and Trademark laws. Unauthorized reproduction is strictly prohibited.